How to Fix Onn 4K Pro Stuck on Logo (Stop Boot Loop)

Black Joseph

Written and tested by Black Joseph

Updated November 4, 2026

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Fix Onn 4K Pro stuck on the logo screen

Quick answer: Do a cold boot first by unplugging everything for 3 to 5 minutes. If that fails, power the box from a wall outlet, then use Reboot system now in recovery mode. Still looping? Use Wipe data/factory reset.

Your Onn 4K Pro shows the Google logo, restarts, shows the logo again, and keeps going. This is called a boot loop, and it’s more fixable than it looks.

The fixes below go from the easy ones (a power check) to the heavy one (a factory reset). Work through them in order and stop when your box boots normally.

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📋 Table of Contents — tap to expand
  1. Why Your Onn 4K Pro Gets Stuck on the Logo
  2. Fix 1: Check the Power Cables and Do a Cold Boot
  3. Fix 2: Use a Wall Outlet or Try Another Adapter
  4. Fix 3: Reboot From Recovery Mode
  5. Fix 4: Factory Reset From Recovery Mode
  6. What If Every Fix Fails?
  7. FAQs
  8. Conclusion

Why Your Onn 4K Pro Gets Stuck on the Logo

A boot loop usually comes down to one of four things. Here’s what each one points to:

Onn 4K Pro stuck on the Google TV logo during a boot loop

The box stuck on the Google TV logo

Likely Cause What Helps
Loose or weak power Reseat the cable and try a wall outlet
Corrupted system data Wipe data / factory reset from recovery
Temporary glitch Cold boot, then reboot from recovery
Hardware fault Contact Onn or Walmart support

Fix 1: Check the Power Cables and Do a Cold Boot

Start here. Power problems are a common cause of boot loops, and the fix costs nothing.

1

Check that the power cable is firmly plugged into both the Onn 4K Pro and the power adapter.

Checking the Onn 4K Pro power adapter and cable

Check the power adapter and cable

2

Unplug the power cable, the HDMI cable and any accessories from the box, then leave everything disconnected for 3 to 5 minutes.

Unplugging the cables from the back of the Onn 4K Pro

Unplug everything from the box

3

Plug in only the power cable and let the box power on fully. When the device lights come on, plug the HDMI cable back in and see if the loop is gone.

Onn 4K Pro with only the power cable connected

Connect only the power cable

Fix 2: Use a Wall Outlet or Try Another Adapter

Still looping? The box may not be getting enough power. Extension leads and power strips are common culprits.

1

Unplug the adapter from any extension lead or power strip and plug it straight into a wall outlet. Then restart the box.

Wall outlet versus power strip for the Onn 4K Pro adapter

Use a wall outlet, not a power strip

Fix 3: Reboot From Recovery Mode

If power isn’t the problem, Android recovery mode is next. It lets you restart the system without needing the box to boot normally.

1

Unplug the power cable, then find the reset button on the back of the box, next to the Ethernet port, and press and hold it. It may be recessed, so use a paperclip or similar tool if you can’t press it with a finger.

Reset button on the back of the Onn 4K Pro next to the Ethernet port

The reset button, next to the Ethernet port

2

While still holding the button, plug the power cable back in.

Plugging the power cable into the Onn 4K Pro while holding the reset button

Plug the power cable in while holding the button

3

Keep holding until the Onn logo appears, then let go.

Onn logo showing on screen during Onn 4K Pro recovery boot

Release when the Onn logo appears

4

You’ll land in Android Recovery. Press any button to move the highlight, then long-press on Reboot system now to select it.

Selecting Reboot system now in Onn 4K Pro Android recovery

Select “Reboot system now”

✅ Your box will restart. If it now loads normally, you’re done. If you land back on the logo, move on to the factory reset.

Fix 4: Factory Reset From Recovery Mode

This is the big one, and it fixes many boot loops caused by corrupted system data. It also erases your installed apps, accounts and settings, so keep it as your last resort.

After a reset, you may need to fix the unsupported region error when you set up your Onn TV again.

1

Open recovery mode again using the same steps as Fix 3. Press any button until Wipe data/factory reset is highlighted, then long-press to select it.

Selecting Wipe data/factory reset in Onn 4K Pro Android recovery

Select “Wipe data/factory reset”

2

When it finishes, reboot the box and go through the Onn TV setup again. If asked, pair your remote by holding Back and Home.

Pair your remote screen during Google TV setup on the Onn 4K Pro

Pair your remote: hold Back and Home

3

Finish the setup and you’ll land on the Onn TV home screen.

Onn 4K Pro Google TV home screen after fixing the boot loop

Back to the Onn TV home screen

🎉 Done! Your Onn 4K Pro should now boot normally. You’ll need to sign in and reinstall your apps.

What If Every Fix Fails?

If the box keeps looping even after a factory reset, the problem is likely hardware. At that point there’s not much more you can do at home.

Contact Onn or Walmart customer support, especially if the device is still under warranty or inside the return window.

📌 Related Onn TV Guides

Frequently Asked Questions

What is a boot loop?

A boot loop is when your device gets stuck on the logo screen and keeps restarting instead of loading the home screen.

How do I get into recovery mode on the Onn 4K Pro?

Unplug the power cable, press and hold the reset button on the back, plug the power back in while holding, and release when the Onn logo appears.

Will a factory reset delete my apps?

Yes, a factory reset removes installed apps, accounts, settings and other data, so use it after the other fixes.

Can the wrong power adapter cause an Onn 4K Pro boot loop?

Yes, an adapter that doesn’t match the original voltage and amperage can leave the box underpowered, which can cause restarts.

Where is the reset button on the Onn 4K Pro?

The reset button is a small button on the back of the box, next to the Ethernet port. Hold it while you plug the power cable in.

Do these fixes work on other Onn models?

These steps are written and shown for the Onn 4K Pro. Other Onn models, including the Stick, may have the reset button in a different place.

What if nothing works?

If a factory reset doesn’t help, it’s likely a hardware issue, so contact Onn or Walmart support.

Conclusion

Most Onn 4K Pro boot loops come down to power or corrupted data. A cold boot and a wall outlet fix the easy cases, and recovery mode handles the rest.

📌 Found this guide useful? Tell us in the comments which fix worked for you. Check out our Best Apps for Onn TV guide for more.

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Written and tested by Black JosephUpdated November 5, 2026 Why Trust Onn TV HacksWhen you …

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